Terms of Service

These Terms of Service ("Terms") govern your access to and use of services provided by AIx Solutions Group, Inc., operating as Vulken ("Vulken," "we," "us"). By using our services or submitting information through our forms, you agree to these Terms.

If you do not agree, do not use our services.

Vulken provides website, email, and related services to small businesses on a subscription basis. Specific features, pricing, and limitations are described on our website or in your service order.

You are responsible for the information you provide and for any activity that occurs through your account. You agree to provide accurate, current, and complete information and to keep it up to date.

You must be at least 18 years old or otherwise legally able to enter into this agreement.

You agree not to:

• Use the services to violate any law or third-party rights.
• Send spam, unlawful, harassing, or fraudulent communications.
• Attempt to disrupt, reverse engineer, or gain unauthorized access to the services.
• Publish content that infringes intellectual property or privacy rights.
• Use the services to send unsolicited commercial messages without proper consent.

Paid services are billed in advance on a recurring basis until cancelled. You authorize us and our payment processor to charge your payment method for the applicable fees. If a payment fails, we may suspend or terminate the services.

Except for our 60-day money-back guarantee, and where otherwise required by law, fees are non-refundable. Under the guarantee, if you are not satisfied within the first 60 days you may request a full refund of the fees you have paid. You may cancel at any time; the cancellation takes effect at the end of the current billing period.

You retain ownership of the content you provide to us (such as logos, copy, and images). You grant us a non-exclusive license to use, host, and modify that content solely to provide the services to you. You may download your images at any time, and you are free to recreate the visual design elsewhere.

We retain ownership of the website code and software we build, and of the domain, which is registered in our name. While you are subscribed, you are granted a license to use the site and its domain. The website code is not transferred to you.

If you cancel without receiving a refund, we may, on request, transfer the domain registration to you. If you have received a refund of your fees, you are not eligible for a domain transfer.

We may use anonymous, aggregated information about service usage to improve our products.

We may suspend or terminate access to the services at any time for any violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the services ends, and we may delete your account and content after a reasonable retention period.

The services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted or error-free.

We may, as a convenience, help draft pages, text, or other content for your site. Any such content is a starting point provided without warranty. You are responsible for reviewing it and for ensuring it is accurate, complete, and appropriate for your business and for any legal or regulatory requirements that apply to you. We do not accept liability for the accuracy, correctness, or legal sufficiency of content we help draft.

To the maximum extent permitted by law, Vulken will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total aggregate liability arising out of or relating to the services will not exceed the amount you paid us in the twelve months immediately before the event giving rise to the claim.

You agree to defend and indemnify Vulken against any claims, damages, or expenses arising out of your use of the services, your content, or your violation of these Terms.

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Disputes will be resolved in the state or federal courts located in San Mateo County, California.

We may update these Terms from time to time. We will post the updated Terms here with a new "last updated" date. Continued use of the services after a change constitutes acceptance of the updated Terms.

Questions? Email josh@vulken.ai.